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Support Services

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Has your webmaster gone AWOL? Do you need help making sense of your web application?

Do any of these sound familiar:

  • "Our webmaster doesn't have the time to manage the site any more"
  • "I can't get hold of our web developer to update the site"
  • "Our previous developer has handed over the system to me but I can't seem to make the changes I need."
  • "I've paid for a website but the designer has gone bust and I don't know how to use it"

Many small businesses and organisations depend on volunteers to maintain their site - often delegating the role of webmaster to an enthusiastic amateur who knows a little about HTML and is keen to develop their skills.

Inevitably, as time goes by, the webmaster finds that they have other commitments and the website falls by the wayside. The owners are left with no means of updating their site which becomes stagnant and out-of-date.

If you find yourself in this situation, we will be happy to take on the role of webmaster for you. Depending on your requirements we can offer:

  • a one-off review and training session to get you up to speed, or ...
  • a "Pay-As-You-Go" service to do updates as/when you need them, or ...
  • a comprehensive support contract whereby we take on the role of webmaster, responsible of ongoing maintenance, performance monitoring, reporting & analysis